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AI Agents
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Account settings

AI Agents

Ingestion

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RIGHTSPEND

AI Agents admin

Create and manage the retrieval copilots that answer your users — grounded in your own documents, spreadsheets, agency directory, web pages and FAQs.

  • Five knowledge types per agent
  • Background ingestion with live progress
  • Streaming, source-grounded answers

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Use your admin credentials to continue.

Account settings / AI Agents

AI Agents

Create and manage the AI agents that answer your users from your own knowledge base.

Agent Knowledge Identifier Status Updated Actions

No agents match these filters.

No agents yet

Create your first agent, then feed it documents, spreadsheets, agency data, URLs and FAQs.

Account settings / AI Agents / New agent

Create a new agent

Pick a starting persona, then name your agent. Everything here can be changed later.

Agent details

The name is shown to admins; the persona shapes how the agent answers.

Account settings / AI Agents / Edit

Agent

No data

Identifier

Identity

Name, description and the persona that shapes every answer.

Documents

PDF, TXT, DOCX or MD files. Each is chunked and embedded for retrieval.

      Tabular data

      CSV or XLSX spreadsheets — one row becomes one retrievable record.

          Agency data

          CSV or XLSX where each row is an agency.

          Do not upload ordinary spreadsheets here — use Tabular data for those. Agency ingestion summarises each field group with the LLM, so it is considerably slower than the other pipelines.

              Web pages

              Public URLs are fetched, chunked and embedded like documents.

                FAQs

                Curated pairs. A confident FAQ match is returned verbatim, ahead of retrieval.

                  Deployments

                  Embed this agent on a website. Each site gets its own token, which you can pause, rotate or revoke on its own.

                  The token is not a secret — it ships in the page source of a public website, where anyone can read it. What binds it is the domain: a browser on any other site is refused. Treat everything this agent knows as readable by anyone who visits the site you deploy it to.

                    Live chat

                    This agent is offline — visitors can't chat with it until you bring it back online.

                    RS
                    Agent Online
                    Conversations

                      Talks to the live agent — the same conversation as Open chat.

                      Account settings / AI Agents / Chat

                      Chat

                      Talk to the live agent exactly as an end user would.

                      Conversations
                        RS
                        Chatbot Online
                        Account settings / User sessions

                        User sessions

                        Every conversation your agents have held — including ones their owners deleted, which are archived here until you remove them forever.

                        Session Agent Owner Messages Status Last activity Actions

                        No sessions match these filters.

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